Terms & Conditions

1  Acceptance The Use Of Grizzly Bear Hot Tubs Terms and Conditions

Your access to and use of Grizzly Bear Hot Tubs is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

2  Credit card details

We only require credit card details for order payments. Currently credit card details are only processed though  Worldpay and PayPal giving our customers peace of mind. Worldpay and Paypal are amongst the worlds largest and most trusted online payment gateways.

3  Advice

The contents of Grizzly Bear Hot Tubs website do not constitute advice and should not be relied upon in making or refraining from making, any decision.

4  Change of Use

Grizzly Bear Hot Tubs reserves the right to:
4.1  change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Grizzly Bear Hot Tubs shall not be liable to you for any such change or removal.
4.2  change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

5  Links to Third Party Websites

Grizzly Bear Hot Tubs Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

6  Copyright 

6.1  All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Grizzly Bear Hot Tubs or otherwise used by Grizzly Bear Hot Tubs as permitted by law.
6.2  In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

7  Disclaimers and Limitation of Liability 

7.1  The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
7.2  To the extent permitted by law, Grizzly Bear Hot Tubs will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.
7.3  Grizzly Bear Hot Tubs makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
7.4  Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Grizzly Bear Hot Tubs for death or personal injury as a result of the negligence of Grizzly Bear Hot Tubs or that of its employees or agents.

8  Indemnity

You agree to indemnify and hold Grizzly Bear Hot Tubs and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Grizzly Bear Hot Tubs arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

9  Severance

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable


Return Policy

Like many retailers, we guarantee our products; if an item hasn’t met your expectations, you can send it back. Simply return the item for exchange, refund, repair, or credit. We have a returns form specifically for this purpose.  If you have any questions about our refund and return policy, please, email us at sales@thegrizzlybearhottubcompany.co.uk

Returns, refunds and Exchanges

You can return any product to us for a full refund for any reason as long the product is in its original packaging and has not been used. If you have purchased the wrong item we are happy to exchange the item for you.

No refund or exchange will be given until we have recieved the returned item.

Please note any returm must be initiated within calandar 2 weeks of recieving your order and all goods must be unused and in original retail packagin